Contact Spiceworks Support and they can run you through some other troubleshooting steps to help make sure you can install plug-ins.If you are using the Chrome browser, try another browser like Internet Explorer.
Login to your Spiceworks Desktop app and go to Apps > App Center to get connected and then come right back to get this plugin.”, there are a couple things you can try to resolve it. If you see the error “We can’t see your Spiceworks Desktop and this will prevent you from installing this plugin. Then search for the Splashtop SOS Plug-In.Ĭlick the “Install” button to install it. Or, when you are logged into Spiceworks Help Desk, select “App Center” from the main drop-down menu. Once you have that installed and running, click here to go directly to the plug-in page: How do I install the Splashtop SOS Plug-In for Spiceworks Help Desk?įirst, make sure you have Spiceworks Help Desk. Compare SOS to the competition and you’ll find it’s the most cost effective way to provide remote support for computers and mobile devices. You can do all of the steps below and try it out with a free trial of Splashtop SOS or use a purchased license.
#How to install spiceworks helpdesk android#
You can also remotely control their Windows or Mac computer and many Android devices. You enter it in your Splashtop app and you can remotely access and view their devices.
#How to install spiceworks helpdesk code#
The end user downloads and runs a simple app and gives you the 9-digit code from their screen. With Splashtop SOS, you can provide quick attended support to your end users on their computers (Windows or Mac) or mobile devices (iOS or Android). If you are looking for an easy way to provide on-demand support from within Spiceworks Help Desk, Splashtop SOS and the Splashtop SOS Plug-in for Spiceworks is a great way to do it.
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